Delivery Policy
Thank you for choosing Lolo Moto. We are committed to providing a smooth and reliable delivery experience. Please review our delivery policy below.
Handling Time
Our standard handling time is 7–8 business days. During peak seasons, such as Christmas, or for certain made-to-order products, handling time may extend to 10–12 business days. We appreciate your patience during these periods.
Shipping Carrier
All orders are shipped via DHL, a trusted global courier service known for secure and timely deliveries.
Shipping Details
To ensure successful delivery, customers must provide accurate and complete shipping information at checkout, including the recipient’s full name, shipping address, and contact number. Lolo Moto is not responsible for delays caused by incorrect or incomplete information.
Customs Duty & Taxes
Customs duties, taxes, or import fees (if applicable) are the responsibility of the customer. Customs regulations vary by country, so we recommend checking with your local customs authority for details before placing an order.
Tracking Information
Once your order has been shipped, you will receive a confirmation email with tracking details, allowing you to monitor your shipment and estimate delivery time.
Delivery Time
Delivery times may vary depending on location and customs clearance. While we aim to provide accurate delivery estimates, delays may occur due to factors beyond our control, such as customs processing or weather conditions.
Shipping Costs
We are pleased to offer free worldwide shipping on all orders. There are no additional delivery charges—our way of thanking you for choosing Lolo Moto. This complimentary shipping applies to all eligible products, ensuring a hassle-free shopping experience.
Thank you for trusting Lolo Moto. We are dedicated to delivering quality products and an exceptional shopping experience.